Our Service
Chillspeed Ltd is committed to providing our customers with a reliable ‘one-call solution’ to all low-volume temperature controlled express delivery problems, 24 hours a day, 7 days a week. Entirely ‘quality-driven’, we guarantee the safe delivery of products to the right place at the right time and in the right condition at the right temperature.
Chillspeed Ltd is one of the most experienced refrigerated couriers in the UK, offering a bespoke same-day delivery service to any mainland destination. Based in Diss on the Norfolk / Suffolk border, we can normally mobilise a vehicle with only 30 minutes notice during normal working hours and within 60 minutes otherwise. If we cannot help, we usually know someone who can, via our national courier network.
Chillspeed Ltd is registered with the local authority (South Norfolk District Council) as a food transportation business under The Food Safety (General Food Hygiene) Regulations 1995 and The Food Safety (Temperature Control) Regulations 1995. Our vehicles are thoroughly cleaned on completion of each journey and also subject to a strict planned-maintenance regime. All drivers are experienced refrigerated vehicle operators, are uniformed and equipped with a hands free mobile phone. The customer’s peace of mind is further guaranteed by our membership of the RAC Fleet breakdown and recovery service.
Chillspeed Ltd does not sub-contract work to third-parties, unless in cases of dire emergency such as vehicle breakdown or road traffic accident. We do not use agency drivers and our entire operation is under the close personal supervision of the Operations Director or his deputy at all times.
Always seeking to improve the quality and efficiency of our service, we welcome customer feedback and pride ourselves on our ability to respond to it both quickly and positively
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